Sourcing from the cloud: The must have capability

For IT managers and leaders cloud sourcing capability is the new must have. For IT managers, the availability and growth of cloud service solutions has vastly altered the landscape of the traditional IT service function. Cloud sourcing is having a major impact on both businesses, vendors and IT support organisations. Major enterprises are transitioning from building and hosting IT to consuming IT services from the cloud. The old organisational models and a material portion of the IT resources that came … Read More

IT Cloud: strategy and trends you should know

Along with all new technology the advent of cloud computing is creating new opportunitiesĀ and challenges for IT management. Without a clear strategy to understand the trends and secure the advantages, organisations are reducing their competitive advantage in relation to their peers.   The IT cloud environment Along with the dramatic growth of cloud computing there has been a seismic shift in the proliferation of cloud based business solutions providing easily accessed services, in a scalable and on-demand way. This growth … Read More

Service contracts for IT: what are the options?

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Effectively contract IT services Time and Materials or Fixed Price when agreeing IT service contracts….. which is best? In this age of ITaaS utilisation IT managers are often asked to become involved in the creation of IT contract service agreements. The following article provides an overview for IT managers of the differences, the merits complexities, and potential commercial impact of two very different options. Time and Materials v Deliverables Which direction should you take when constructing the payment terms within … Read More